This innovative and cutting-edge Co-Op program provides you with the knowledge, experience, skills and competencies required for a successful career in the booming sector of hospitality & tourism in Canada.
Full Time Study: 6 Months
Full Time Work: 6 Months
8 Core Modules
Rolling Intakes: Every 3 Weeks
Awarded by Ontario Ministry of Colleges & Universities
Stepping Stone to
Bachelor Degree
Earn & Learn
The Diploma in Hospitality Operations is a practical, one-year program comprising 6 months formal study with 6 months paid co-op. We will organize 20 hours/week of guaranteed paid work experience during Co-Op. Students can pursue unlimited work outside of classroom and co-op as well to earn and learn at the same time.
Practical, Work-Related Courses
We teach 8 core modules that span the course of hospitality and business in general in a way where students can incorporate their classroom learning into real life. The co-op portion of the program will ensure that students get an opportunity to apply theory into practice!
Enter a Booming Industry for a Successful Career
Hospitality/Tourism is booming in Canada and there’s high demand for workers. Upon successfully completing their class work, students can practice their skills in our co-op and beyond and accelerate their career by working for hotels, resorts, restaurants, airlines, convention/wellness centers, and tourism related businesses/agencies.
Stepping Stone into Bachelor's & Industry
During the course of the program we will support the student with their further education by connecting them with the best education consultants who will assist them to apply to bachelor’s degree programs. This will give students the opportunity to obtain a PGWP that will help them continue to work in Canada post their bachelors program.
Students can expect to learn hospitality business skills and acumen to work in a wide range of areas within this multifaceted industry. Those areas include front desk management, housekeeping operations, food and beverage management and human resources planning. Students can expect to learn about all aspects of works and this industry through small classroom lessons and discussions, through field trips to reputed hotels, through speaker events and finally through practical paid work experience during the co-op. Overall students can expect to have an extremely hand-on experience that will catalyse student’s learning and help them become successful professionals in the industry.
Holmes Institute Canada generally requires the completion of secondary school or an equivalent qualification. Mature candidates are welcome to apply. The minimum English language requirement is IELTS 4.5 or equivalent.
Duration: 24 weeks, 480 hours
Students are allowed to work up to 20 hours/week during their full-time study period during first 6 months.
Classes run from Monday to Friday from 9am-3pm.
Students can commence the Co-Op programme once they have successfully completed and passed the 8 core classroom modules.
8 Core Modules
There are eight core modules to complete.
Introduction to the various sectors, products and careers available in the hospitality industry and related workplace legislation.
Understanding, evaluating and providing advice and information on menu selection, cuisine and F&B services.
Optimising operational workflows, planning wages and budgets, leading and working in teams for a fast-changing environment.
Introduction to front operations including front desk, check in/out, customer service, guest security information and managing software.
Identifying and meeting customers' needs, conflict resolution, building authentic relationships, professional communication skills.
Introduction to accounting, processing and reconciling payments, maintaining, interpreting and reporting financial information.
Understanding and managing functions of human resources within the hospitality sector.
Develop and analyse market positioning, media strategies, business environments and marketing campaigns for hospitality products.
Have a question? See our common queries below or feel free to contact us for help with any other question you may have.
What are the start dates for my programme?
Here are the start dates for the Hospitality Operations Co-Op 2024:
- January: 22 January
- February: 12 February
- March: 4 & 25 March
- April: 15 April
- May: 6 & 27 May
- June: 17 June
- July: 8 & 29 July
- August: 19 August
- September: 9 & 30 September
- October: 21 October
- November: 11 November
- December: 2 December
What are the advantages of joining this programme before an undergraduate programme?
The main advantage is that it gives student academic and work experience before deciding if they wish to get a bachelor's degree. If student wishes to join a bachelor's degree, we work with a number of representatives (agents) who will assist them in applying for a bachelor's degree in Canada.
If I do not meet English language requirements or do not feel confident in my language skills, then what support can I receive?
We offer a range programs and more info on this can be found here
I have more questions about the programme. Who can I contact?
Kindly contact a Holmes regional manager closest to you. Contact information can be found here.
Can I work whilst I study?
Yes - you can work unlimited hours in the year of 2023. This is subject to change based on government policy.
Holmes Institute Canada is a pioneer in dynamic hospitality education that gets graduates results. Over 30 years of experience delivering education excellence have taught us what students need to succeed. Interactive classes, expert educators and a strong community culminate in a learning experience that is second to none.
